GEST Service Call System
Smart, intuitive service call technology designed for responsive guest and service management.
The GEST Service Call System is a smart wireless service-call solution designed to make requesting assistance simple and intuitive.
A short or extended touch on the GEST button can differentiate between standard and priority service requests. The system uses sound and light indicators to communicate the status of a request, while a green light confirms that an attendant has acknowledged the call.
The system can also support emergency calls, while newer GEST models can provide up to four dedicated functions across different areas of the button according to the user’s requirements.
GEST can connect through Wi-Fi and Bluetooth Low Energy (BLE), with options for wireless charging and local or cloud-based service management.
Why GEST Service Call System?
Smart Service at the Touch of a Button
GEST is designed around a simple principle: make service requests easier for the user and easier for staff to manage.
The system combines a dedicated call button with service-management technology, allowing calls to be handled through the GEST Service App and integrated systems.
The supplied brochure describes GEST as a system designed to enhance professional workflows and integrate into existing hospitality systems.
Key Features
Intuitive Touch Interaction
Users can touch the GEST button for different durations to distinguish between standard and priority service requests.
Standard & Priority Calls
The system supports standard and priority call requests, helping service personnel distinguish between different levels of service requirements.
Emergency Call Function
Emergency signals can be triggered through the GEST button, with newer models allowing different button areas to be assigned to specific functions.
Two-Way Emergency Function
The brochure specifies two-way emergency functionality from each GEST button for enhanced safety.
Wi-Fi Connectivity
GEST uses Wi-Fi connectivity for straightforward integration, with the brochure describing simple Wi-Fi connection without additional equipment being required.
GEST Service App
The dedicated GEST Service App is designed for efficient service-call handling and supports attendant workflows, including API and Crestron integration.
Hardware Monitoring
Battery status, temperature and connectivity can be monitored through the app.
Wireless Charging
The system supports wireless charging using the Qi standard wireless charging protocol.
Local or Cloud Management
GEST can be managed through either a local server or cloud service.
Customised Calls
Multiple touch areas can be configured to create special service requests according to requirements.
Technical Specifications
| Specification | Details |
|---|---|
| Product | GEST Service Call Button |
| Size | 89 × 30 mm |
| Weight | 250 g |
| Connectivity | Wi-Fi, BLE |
| Power | 3.7 V battery |
| Charging | Wireless charging |
| Indicators | Light & Sound |
Dutch Design & Engineering
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